What It Means

The Ontario Association of Credit Counselling Services provides an Accreditation program that ensures strong and consistant operating practices for its not-for-profit member agencies. Accreditation requirements are based on professional service delivery standards, legal criteria and Association standards of excellence. Achieving accredited status is a mandatory requirement for OACCS membership.

History of Accreditation

The OACCS developed its unique Accreditation Program for member agencies during the 1980's. In doing so, the OACCS became the first non-profit credit counselling association in North America to accredit its members. The OACCS initiative in self-regulation through accreditation was a significant step. In April 1988, the Ministry of Community and Social Services identified the importance of assuring the public that those responsible for programs and services could accurately account for them.

Accountability

The OACCS is confident that its Accreditation Program satisfies the Ministry’s expectations for accountability. The Accreditation program reflects the OACCS’ standards and values while encompassing mandatory legislation and criteria that the Ministry feels is important.

Qualification

To qualify for Accreditation and OACCS membership, agencies must:

• Prepare extensive documentation demonstrating that its Board, Staff and Program structures meet the rigorous standards set by the OACCS,
• Closely consult with OACCS regarding the operations of the Agency, and,
• Undergo scrutiny by OACCS Reviewers who have visited the agency and have examined financial, management and program records to ensure that standards have been met

Also, community members such as agencies, clients and creditors provide critical input regarding how the agency is serving the community.

Compliance

The high standards required to achieve OACCS Accreditation clearly indicates that the member agency complies with important and strict criteria concerning operation and governance.